Payment
I currently accept payments by Paypal and direct deposit. Paypal does not require an account to send payment - simply use your credit card.
Australian customers - please contact me if you would like to pay via direct deposit. I use xe.com's exchange rate and will let you know the total amount due in AU$.
Shipping
I ship worldwide. Postage costs are as follow:
Australia - US$2.50
Everywhere Else - US$3.00
My beads are carefully packaged and sent via Australia Post airmail. Postage to North America and Europe usually takes 7-10 days.
Refunds & Exchanges
Exchanges are possible if you are unhappy with your item. Please contact me within 2 days of receiving the product.
If items are damaged in transit, a refund or exchange will be offered. If possible, I will attempt to remake the item. However, as my beads are handmade, the replacement beads will not be identical.
If an exchange is requested, postage is at the expense of the buyer. If the item is damaged, I will pay for the return postage. Damage in transit is a risk that is shared between the seller and buyer.
Custom & Wholesale Orders
I welcome custom and wholesale orders. I take a 50% deposit, with the balance due upon completion.
Please contact me for further information.